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BBM, LLC Policies

Making a Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "cart" and you will be able to review all items in your shopping cart and proceed to checkout. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, MasterCard, Discover, American Express, cashier's check, or money orders. Contact BBM for money wire information. Custom built parts, limited kits or a back ordered part that you would like to reserve will be charged a 50% non refundable retainer fee prior to the beginning of any work or shipment. Regular sale items are not charged until they are shipped. You may send your credit card information via phone, fax, and snail mail or over the Internet. To protect you, we will not ship to a non-billing address, unless we are authorized by you. If you need to ship to an address other than the address that is registered with your credit card company please fill out our Alternate Shipping Address form and follow the instruction completely.

Credit Card Security
All credit card numbers are encrypted via our online credit card authorization company, Authorize.Net. Authorize.Net is one of the largest secure transaction companies in the World. Authorize.Net processes credit card transactions for some of the largest corporations in America. Your credit card number is as secure as the US Government will legal allow.

Domestic Orders

  • Prices are quoted FOB Origin PORTLAND, OR USA unless otherwise noted.
  • Customer responsible for all shipping and freight fees.
  • Shipping and handling charges are prepaid.
  • Shipments will be insured according to value at our discretion.
  • Some orders may be shipped collect with customers preferred carrier, additional handling fees may apply.
  • Minimum purchase amount of $25 required.

International Orders

  • Prices are quoted EXW Origin PORTLAND, OR USA according to Incoterms 1990 in US dollars.
  • Customer responsible for all shipping and freight fees.
  • Payments must be made in US funds in advance.
  • BBM reserves the right to choose the shipping or freight carrier at its discretion, regardless of the carrier requested verbally or when purchasing online.
  • Buyer is responsible for all brokerage fees, taxes, and duties.
  • Some orders may be shipped collect with customers preferred carrier, additional handling fees may apply.
  • There is a minimum purchase amount of $50 for orders placed outside the United States and Canada.
  • Before International orders are shipped buyers must first complete our International Orders Form and follow all instructions.
Payment Terms
  • Visa, MasterCard, Discover, American Express, cashier's check, or money orders are accepted. Contact BBM for money wire information.
  • All past due accounts are subject to a 1.5% per month service charge or 18% per annum.
  • Under no circumstances is BBM, llc responsible for any overdraft chargers or fees that your credit / check card issuing bank may charge you.

Backorders

  • All items out of stock will be back ordered.
  • Customers will be notified of a back order condition and will have the option to cancel the order or wait for the stock.
  • Back-ordered items will normally be shipped the same day we receive the items.

Special Order / Custom Made / Reworked Items

  • Once special order, custom made, or reworked items are in process they may not be canceled.
  • Special order/ Custom made/ Reworked items are not returnable.

 

Core Policies

  • Cores must be received in original packaging within thirty days of the receipt of your shipment.
  • Core fees will be applied where noted.
  • Core fees must be prepaid unless an acceptable core is furnished prior to shipment.
  • We retain the right to accept or reject any core received for exchange or credit.
  • Cores shipped to us for exchange or credit must have shipping prepaid.
  • Returned cores require an inspection process that may take up to 15 business days to process.
  • Core fees will be credited back within 15 business days or after the core inspection process is final.
  • If customer would like a core that is deemed bad or not usable, said customer is responsible for all return shipping charges.

 

Returns

  • It is the customer’s responsibility to properly package and insure all returnable items. Check with the carrier you are using for correct packaging and insurance requirements for the product you are returning. Shipping companies do not grant insurance claims for improperly packaged items that become damaged or lost from broken packages during shipping.
  • Customer will be assessed all charges for returned items that become damaged and are not insurable due to improper packaging.
  • All returns must be in new condition, un-installed and in original packaging. Returns subject to a 20% restock fee.
  • Original packaging must be in new and undamaged condition
  • All returns must be authorized by BBM, llc prior to their return within 30 days or the original purchase date. No returns will be granted after 30 days.
  • All returns must include a copy of the original receipt and your contact information. Please include a brief note describing the reason for the return.
  • Absolutely no returns on electrical parts or used salvaged parts.
  • Special ordered parts or manufactured parts and or kits, super chargers, turbo kits and limited stock products may be non-returnable.
  • All returns must be shipped via UPS or FedEx with the return shipping charges prepaid by customer.
  • On the return of any merchandise from a foreign country, including Canada, we will not be responsible for any brokerage fees which may be incurred regardless of the reason for return.
  • Any order discrepancy (shortages, damages, wrong parts, etc) not communicated within 3 business days and returned within 30 days from time of arrival will not be granted.

Parts, Core Part & Vehicle Abandonment

  • Any part or core left or abandoned for sixty days or more without communication at the BBM, llc facility will be and are deemed abandoned property. BBM, llc will dispose of any abandoned parts, cores or vehicles at its own discretion.
  • There is absolutely no compensation of any kind for abandoned parts, cores or vehicles, including getting an equal part or vehicle at equal value back in return.

 

Pricing / Specifications

  • We do our best to hold and maintain our posted prices; however, published or web based prices are subject to change without notice.
  • Quantity or "Group Purchase" prices apply to the quantity purchased of each specific part number unless otherwise specified in writing by BBM, llc
  • All quotes are good for seven days.
  • All specifications are subject to change without notice.
  • Prices on scheduled shipments will be based on the quantity released for each shipment.

 

Copyright
The entire content of this web site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of BBM, llc. The collective work includes works that are licensed to BBM, llc., Bahn Brenner Motorsport, BBM, Fire On Road Logo Copyright 2002 -2013, BBM, llc., Bahn Brenner Motorsport ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with BBM, llc or purchasing BBM, llc products. You may display, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with BBM, llc or to purchase BBM, llc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by BBM, llc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of BBM, llc used in the site (including but not limited to the Bahn Brenner Motorsport name, the BBM acronym, BBM Superchargers, and the Road Burner Logo ("fire on road") are trademarks or registered trademarks of BBM, llc.

Choice of Law
The terms of sale for purchases from BBM, llc shall be governed by and construed in accordance with the laws of the State of Oregon as applied to contracts made and to be performed in Oregon. Any actions arising out of such purchases must be brought in courts of Oregon. Purchasers consent to the jurisdiction of the courts in Oregon and to service of process by registered mail, return receipt requested, or by any other manner proved by law. Any legal dispute against BBM, llc that is taken to court and it is found that BBM, llc is not at fault shall entitle BBM, llc to recovery its attorney fees.


Entire Agreement
By placement of an order, and/or by acceptance of goods ordered, buyer signifies agreement that no terms, conditions or warranties other than those stated here or shipped with product, and no agreement or understanding, oral or written, in any way purporting to modify these terms, condition and/or warranties, whether contained in buyer's purchase order or elsewhere, shall be binding on BBM, llc unless made in writing and signed by the President of BBM, llc objects to any terms inconsistent with those expressly stated here.

Disclaimer
Parts, modifications and information may be considered illegal for use on pollution-controlled vehicles. Parts sold by BBM, llc are intended for closed circuit racing or off road use only. Parts may not be smog legal or approved for highway use. BBM, llc assumes no responsibility for use of its parts. User understands that installation of BBM, llc parts is at ones own risk. Prices posted on this website are subject to change at any time without prior notification.

Warranty
Unless specifically given in writing, our products carry no warranty of any kind expressed or implied.

Hold Harmless
You agree to hold BBM, llc and its members harmless for any damages resulting from the use of this product. This includes all damages including but not limited to personal injury, damages to other engine components and damages to the vehicle. 

BBM, LLC


642 SE STARK ST
PORTLAND, OREGON 97214
USA tel (541) 388-1202
fax (541) 388-5685

Regular Business Hours
Monday - Friday: 8:00am - 4:00pm (Pacific)

 

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BBM, LLC is not affiliated with Volkswagen of America, Inc or VAG. Volkswagen is the legal trade name of Volkswagen of America, Inc. Volkswagen, VW, Audi and Porsche are used here for descriptive purposes only.

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